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STM is an industry leader in the realm of results-driven residential security solutions. In fact, we have gained national recognition for our ability to restore peace, tranquility and a sense of community at some of Northern California's most challenged, multi-family residential developments.
STM has been the recipient of numerous performance-related awards and honors for our outstanding community service to include the esteemed, "Citizen's Commendation" for outstanding bravery and valor in the commission of our duties in the City of San Francisco, CA. In perhaps one of our greatest community service achievements, we were also recognized for accomplishing a staggering 80% reduction in police calls for service at one of Hayward, CA's largest and most infamous apartment communities. We are a certified, "Crime-Free Multi-Family" organization receiving our training and certification through the City of Hayward, CA Police Department. The Crime Free program is currently used by many municipal police departments and their corresponding property management companies throughout North America, Australia, parts of Europe and Japan. In addition to the formal training demands we place on our housing staff, every STM housing officer receives formal training and certification through this award winning crime-fighting program.
As a service enhancement and additional value-added benefit, we have revolutionized the reporting process by implementing premier reporting technology for our important clients. This technology provides web based tools and 24-hour customer service aimed at streamlining asset monitoring and reporting related to property security, safety and maintenance via GPS enabled smartphones. You will now be able to monitor patrol activity at any time and from any location throughout a scheduled shift. All notable events are time-stamped, photographed and then immediately forwarded to your designated points of contact. The real-time reporting software also gives management a powerful tool to track and review trends and issues at each site in their portfolio by utilizing filtered status reports. You maintain management control through advanced reporting tools that identify problem areas and chronic issues filtered by, specific unit, tenant, parking stall, vehicle, location, date range, etc.
If you are interested in reducing crime and dramatically improving overall quality of life at your residential development, contact STM today.